If you’ve bought something before and had it fall apart within the first few days, you’re not alone.

Unfortunately, there are dodgy sellers who try to offload poor quality items or things that aren’t as they’ve described. For example, you may buy something online and when it arrives, it’s very different to what the description on the site said.

When stuff like this happen, you should be able to get your money back.

In the below video, the ACCC shares six rules worth knowing about when buying things.